How do I open the garage door from my phone?

To open your garage door from your phone you need an app connected to a device installed next to one of the community's existing remotes. You open the app, tap the door button, and the command travels encrypted over the Internet to the device, which triggers the remote and opens the garage in under a second. With PuertApp you do it from anywhere with a connection, without reaching for a remote.

What you need to open the garage with your phone

You only need three things: the PuertApp app installed on your phone (iOS or Android), an Internet connection (mobile data or WiFi), and your administrator to have registered you as a resident with permission for the door. Nothing in the garage needs to change: the device is installed next to a remote the community already owns and triggers it remotely.

Once installed and your account is active, there is nothing else to set up. When you open the app you see the doors you have access to and a button to open each one.

Step by step to open the door

1. Open the PuertApp app on your phone. 2. Select the door you want to open (for example, Main Garage or the pedestrian door). 3. Tap Open. The command is sent encrypted to the cloud and from there to the device, which triggers the remote. The response usually takes under 200 ms.

If you prefer not to open the app every time, PuertApp includes a home-screen widget, Apple CarPlay and Android Auto integration, and Siri shortcuts to open by voice. So you can open the door without unlocking your phone.

What if I have no signal

If you are in a basement or an area with no coverage, PuertApp can open the door over Bluetooth (BLE) when you are near the garage, using secure rotating credentials. You do not depend on the Internet at the moment of opening. Your usual physical remote also keeps working exactly the same: PuertApp adds to your current system, it does not replace it.

Frequently asked questions